Collect, post and facilitate account payments and ensuring excellent customer service. Work with insurance companies when necessary to obtain timely results.
Responsible for collecting, posting and managing account payments.
Prepares and submits claims to various insurance companies and follow up when appropriate.
Prepare, review and issue patient statements. Resolve patient billing complaints/issues.
Performs various collection actions.
Maintains strictest confidentiality, adheres to all HIPAA guidelines and regulations.
Preferred: 1-2 years of previous experience in a customer service role
Preferred: Experience in the DME or health-care industry.
Minimum Requirements:
Special Conditions of Employment:
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