General Position Objectives: The Key Holder is responsible for assisting customers with the purchase of products and services. The Key Holder should consistently deliver high quality customer service. Will consistently exceed sales and operations goals. The Key Holder is responsible for store appearance, as well as assisting in operational assignments and projects assigned by management. The Key Holder is additionally responsible for assisting with store opening and closing items.
Sales

• Achieve and exceed established weekly sales quotas.
• Deliver complete, high quality sales that exceed the company's benchmark on key metrics.
• Practice specific behaviors and best practices to generate and maximize sales and key metrics, as indicated by management.
• Regularly check sales paperwork to review for discrepancies/errors.
• Use proper judgment to avoid fraudulent purchases or theft.

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