Act as the exclusive primary liaison fordesignated strategic key clients, cultivate and sustain stable, long-termhigh-value cooperative partnerships.
Dig into clients’ core business objectives,bottlenecks across supply chain operations and customized logistics demands,jointly design targeted, cost-effective logistics solutions matching theiroperational needs.
Organize periodic account performance audits andQuarterly Business Reviews (QBRs), track agreed KPI service standards andresolve existing issues timely to safeguard consistent client satisfaction.
Formulate and implement customized strategicaccount development roadmaps, tap incremental business potential to driveupsell & cross-sell of full-spectrum services including freight forwarding,warehousing, domestic distribution and customs brokerage.
Take full ownership of contract renewal,commercial pricing negotiation and rate formulation, lock in recurring rev...
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