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Key Account Manager (Shoes) | Hybrid Work Setup

Company

ZALORA SOUTH EAST ASIA PTE LTD

Location

Kuala Lumpur, Malaysia

Type

Full-time

  The Key Account Manager (Shoes) owns the commercial relationship and growth of a portfolio of key footwear brands/sellers in the Shoes category.


The role drives joint business planning, revenue/GMV growth, margin and funding performance, campaign execution, assortment expansion, and operational excellence , ensuring partners are competitive and visible while delivering a strong customer experience.


RESPONSIBILITIES: 1) Account Ownership & Growth Own a portfolio of strategic Shoes partners (brands, distributors, or top sellers) and deliver agreed targets across sales/GMV, margin, and growth.


Build and execute Joint Business Plans (JBPs): growth strategy, assortment roadmap, price positioning, and marketing visibility.


Identify opportunities to scale partners via newness, exclusives, hero SKUs, wider size runs, and category gaps.

  • 2) Commercial Negotiation & Terms Negotiate and manage commercial levers including commission/...
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