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Key Account Manager

Company

Vox Telecommunications

Location

johannesburg, South-Africa

Type

Full-time

Job Objectives

  • Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition
  • Acquiring a thorough understanding of key customer needs and requirements
  • Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
  • Ensure the correct products and services are delivered to customers in a timely manner
  • Serve as the link of communication between key customers and internal teams
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust
  • Play an integral part in generating new sales that will turn into long-lasting relationships
  • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Minimum Requirements

  • Grade 12
  • Qualifications in Sales or Business
  • 2years experience in sales and prov...

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