Massmart City of Johannesburg, Gauteng, South Africa

The Key Account Manager: Informal is responsible for developing, managing, and growing strategic relationships with key informal markets. The role is required to drive sales, enhancing customer satisfaction and ensuring seamless service delivery across assigned channels while executing tailored strategies, optimize revenue growth, and ensuring alignment with business objectives.

FUNCTIONS / RESPONSIBILITIES: Strategic Account Management: Develop and maintain strong relationships with key corporate clients, insurance loss replacement partners, informal market stakeholders, and banner groups. Sales and Revenue Growth: Identify and capitalize on new business opportunities within assigned channels. Operational Excellence: Work closely with logistics, procurement, and customer service teams to ensure timely order fulfillment and service delivery. Market Intelligence and Insights: Conduct regular market research to identi...