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Justice Hub Coordinator - Dadu

Company

Pakistan Centre for Philanthropy

Location

dadu, Pakistan

Type

Full-time

Key responsibilities

  • Manage intake and registration processes, ensuring client records are created within 15 minutes of arrival.
  • Conduct triage and assign clients to appropriate pathways (legal advice, representation, mediation, or referral).
  • Coordinate with lawyers, mediators, paralegals, and field officers to ensure timely services.
  • Monitor compliance with Service Level Agreements (SLAs) for legal advice, representation, mediation, and referrals.
  • Supervise data entry, KPI tracking, and reporting to the Program Delivery Specialist.
  • Lead weekly stand‑ups, monthly dashboard reviews, and quarterly service audits.
  • Oversee safeguarding, complaints management, and adherence to privacy standards.
  • Represent the hub in governance and visibility activities.

Requirements

  • Master’s degree in law, public administration, social sciences, or related field.
  • 5+ years of ...

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