Duties and Responsibilities:

• Monitor alert queues and ensure the health and functionality of security sensors and endpoints
• Gather and analyze relevant data and context to support incident response activities
• Ensure endpoint security controls are updated with the latest software versions; escalate patching or upgrade requirements to Technology Management as needed
• Create and manage incident tickets, ensuring timely updates and proper documentation
• Escalate actionable information security incidents to SOC Specialist Level 2 for further investigation
• Continuously monitor affected resources before, during, and after changes are implemented to ensure stability and security

Qualification and Job Specification

• Bachelor’s degree in Computer Studies, Computer Engineering, Information Technology, Electronics Engineering, or a related field
• At least one (1) year of ex...