Key Responsibilities

1. Billing Preparation & Processing

• Assist with preparing, reviewing, and issuing accurate invoices according to billing cycles.


• Validate billing data (rates, quantities, contract terms) before processing.


• Capture billing details into BPO


• Process credit notes and adjustments as needed.

2. Administrative Support

• Maintain organized digital billing files.


• Update contract details.


• Assist in preparing reports.


• Manage incoming emails, tickets, and billing-related requests.

3. Customer & Internal Query Handling

• Respond to billing-related queries from customers and internal departments.


• Provide usage reports, ...