Department: Restaurant

Location: Malaysia - CS

Key Responsibilities

• Provides a positive first impression to every guest through a warm, welcoming individual greeting; always maintains a clean and professional appearance.
• Nurtures a lasting connection with every guest by always showing genuine interest during service and remaining fully engaged throughout the voyage.
• Always observes and identifies guest preferences and adjusts service accordingly, anticipating guest’s needs and offering appropriate responses without the guest having to ask.
• Assists the Waiter to create a comfortable, elegant ambiance by always preparing table settings and maintaining service stations in line with all Company standards.
• Assists the Waiter to deliver food and beverages as requested, on time, in the correct service order, follows up to ensure each guest’s needs have been met and suggests solutions to any issues. <...