Detail:MAIN DUTIES & RESPONSIBILITIES:
Communicating with clients telephonically and electronically
Compliance - FICA, FAIS & Due Diligence (data gathering and Beeswax)
Data Capture on CRM system (Elite Wealth) – updating existing and new client info & record keeping (workflows/tasks)
Forms administration (Prepopulating apps, sending to clients, managing the return and capturing of the forms/submitting to the Financial Institute) - for investments, risk, medical aid and Employee Benefits
Processing instructions - redemptions, Section 14, 37 & 42 Transfers, adhocs and switches for local and offshore investments for clients.
Preparing client quotes and comparisons with the various Financial Service Providers
Working with the paraplanner to prepare client proposals
Preparation of reports, agendas, presentations and spreadsheets for internal meetings and meetings with clients
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