Responsibilities

• Leading a team of customer service professionals to meet and exceed targets
• Coaching, mentoring, and training team members to develop their skills and reach their full potential
• Taking ownership of inbound leads and converting prospects into long-term customers
• Building strong relationships with clients and acting as a trusted advisor
• Driving customer service excellence and setting the standard for the team
• Solving problems and providing tailored solutions to meet customer needs
• Collaborating with other departments to improve processes and client experience
• Creating a supportive and motivating team environment

We offer

• Base salary of €22,000 gross/year + up to €3,000 gross/year in bonus
• Private medical insurance
• Full-time 39h/week Spanish contract: Monday to Friday, from 09:00 to 18:00
• Fully paid training for the company and the prod...