Italian 2nd Line Service Desk Analyst

Salary: R28 000 – R30 000 per month (depending on experience)
Job Type: Full-time
Location: Century City, Cape Town

Working hours: Hybrid work model, be in office 2x days a week - 24/7 rotational shifts - overtime shift allowance, Internet allowance.

About the Role

Our client is seeking a highly skilled 2nd Line Service Desk Analyst to join their team within a regulated healthcare environment . This role requires strong technical capability, excellent communication skills, and a high level of professionalism when handling sensitive clinical and business‑critical systems.

You will provide shared 2nd line technical support, acting as part of a team that delivers reliable, secure, and compliant IT services, ensuring issues are resolved efficiently and within agreed SLA timeframes.

Our client is an equal opportunities employe...