Mercier Consultancy is thrilled to announce an opening for an Italian Speaking Customer Support Representative for our Gaming Department, located in Athens, Greece! In this exciting role, you will support our Italian-speaking customers by providing top-notch service and assistance as they engage with our gaming products and platforms. Your passion for gaming and excellence in customer service will be crucial in creating enjoyable experiences for our users.

This position is perfect for individuals who are enthusiastic about the gaming industry and enjoy helping others troubleshoot and enhance their gaming experiences. If you are ready to embark on a rewarding career in an energetic environment, we would love to hear from you!

Responsibilities

• Provide customer support in Italian via phone, email, and live chat
• Assist players with inquiries related to gaming accounts, promotions, and technical issues
• Document all customer interactions and sol...