Join Mercier Consultancy as an Italian Speaking Customer Service Specialist, with an exciting opportunity to work in beautiful Greece! We are offering paid relocation for the right candidate who is passionate about providing top-notch customer service to our Italian-speaking clientele.

In this dynamic role, you will engage with customers through various channels, offering support and assistance tailored to their needs. Your professionalism and empathy will play a vital role in ensuring a memorable customer experience, helping to strengthen our reputation for excellence.

Responsibilities

• Handle customer inquiries in Italian through phone, email, and chat channels
• Provide accurate information regarding our products and services
• Resolve customer issues effectively and in a timely manner
• Document interactions and update customer records in our systems
• Work closely with other teams to ensure efficient resolution of customer co...