Do you speak Italian and have a passion for helping others? Join a leading company in Lisbon and launch your international career in customer service!

About the Role

We are seeking motivated and customer-focused Italian speakers to join our vibrant team onsite in Lisbon. In this role, you'll be the frontline voice representing top international brands, delivering an exceptional customer experience every day.

What You'll Do

• Respond promptly and professionally to customer inquiries via phone, email, or chat
• Provide accurate product/service information, resolve questions, and ensure customer satisfaction
• Troubleshoot basic issues and escalate complex cases to the relevant department
• Maintain detailed records of customer interactions
• Uphold a positive, solution-oriented approach to every customer interaction
• Collaborate with team members and share best practices to continually improve the servi...