Customer Service Representative Diabetes Medical Devices (Italian Market)

Porto, Portugal | Full-Time | Start Date: 10/Nov/25

Are you passionate about healthcare innovation and eager to make a difference in patients lives? Join our international team in Porto as a Customer Service Representative for Diabetes Medical Devices, where your role goes beyond customer supportyoull be helping patients and healthcare professionals with life-changing solutions.

What Youll Do

As part of our dynamic customer support team, you will:

• Provide outstanding customer service in Italian (C2), with support in English (C1) when required.
• Handle inquiries, incidents, and doubts regarding diabetes medical devices via phone, email, and chat.
• Assist patients, caregivers, and healthcare professionals with empathy and accuracy.
• Guide customers through troub...