Responsibilities for this position may include but are not limited to:
Provides 2nd level production support for several applications by troubleshooting incidents to identify root causes and solutions, identifying, and resolving problems, designing, and implementing configuration changes and monitoring performance.
Deploys, configures, and supports business applications.
Develops deep domain knowledge by understanding business processes.
Elicits business requirements and translates business needs into fit-for-purpose actionable plans.
Actively participates in an integrated DevOps Team utilizing Agile methodologies with strong change management focus.
Proactive communication and quick response to production issues and project work. Strong customer focus.
Monitors interfaces/data loads, administer security, and provide feedback/solutions on application performance.
Identify areas for improvement and pa...
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