Responsibilities

Develop and maintain a Retail Technology Innovation Roadmap aligned with business priorities.

Establish and enforce IT governance frameworks, cybersecurity policies, data protection standards, and technology best practices.

Identify, research, and evaluate emerging technologies, AI solutions, and digital tools relevant to retail operations.

Ensure high availability, reliability, backup, disaster recovery, and business continuity of critical technology systems.

Implement, monitor, and continuously improve cybersecurity measures to protect company systems, data, and digital assets.

Ensure compliance with PDPA, data privacy requirements, internal IT policies, and applicable regulatory standards.

Manage and support core business systems, including SAP, HR systems, POS, CRM, collaboration platforms, and related integrations.

Oversee cloud infrastructure, data protection strategies, cybersecurity framewo...