• This role is responsible for supporting and maintaining IT systems, infrastructure, and assets while troubleshooting issues and driving system improvements.

Key Responsibilities

Technical Support: Provide regional and hands-on technical support to colleagues.

IT Asset Management: Manage IT assets and equipment.

System Administration: Administer and troubleshoot cloud and on-premise IT infrastructure, including M365, Azure, VMWare, Window serves, Database, Linux servers & storage.

Performance Monitoring: Support performance monitoring, firmware/software upgrades, and security patching for VM Host & clients.

Collaboration: Work with external vendors and the operation team on application systems and configuration.

System Integration: Coordinate with the Application/Developer team for application support and integration.

System Improvement: Participate in IT enhancement projects and provide recommendations to streamli...