IT Support Technician Location: Halifax/Peterborough Department: IT Contract type: Permanent / Full-time

About the role
We're looking for an IT Support Technician to join our IT Team and play a key role in being responsible for delivering advanced technical support to ensure the efficient resolution of IT issues for internal and external users. This role involves troubleshooting and resolving hardware, software, and network-related problems, as well as providing support for IT infrastructure, system administration, and security.

You will play a key role in maintaining the stability and performance of the IT environment by identifying trends in recurring issues, implementing solutions, and collaborating on key improvement projects. You will also work closely with third-party vendors and service providers to ensure continuity of service.
In this position, staying updated on emerging technologies is essential, as you will be involved in implementing new tools...