IT Support Specialist

The role

You’ll be the person our people turn to when they need technology to just work. As IT Support Specialist, you’ll provide first‑line support to colleagues across the UK, US, Czech Republic, and the Philippines – keeping a fast‑growing, globally distributed company running smoothly across time zones. This is a role with real scope. Beyond day‑to‑day support, you’ll own equipment and licensing, lead tech setups for new joiners and offices, and build the automations that make IT faster and lighter for everyone. In 12 months, you’ll have shaped how a global team experiences its tools – and built the systems that let it scale.

What you’ll do

Support and resolve

• Provide responsive first‑line IT support to employees across the UK, US, Czech Republic, and the Philippines, resolving issues quickly and clearly.
• Be the trusted first point of contact for anything tech, turning frustrating problems i...