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IT Support Specialist

Company

Atlas Copco

Location

Jet Park, South Africa

Type

Full-time

.fit_to_content{width:%;height:auto}Your role
  • To provide the onsite support for end users to identify, diagnose and rectify any issues in computer hardware, software, services, and applications.
  • Support end users and deliver IT services in the areas of Microsoft , MS Teams, PC support, LAN and WAN, video conferencing etc.
  • Hands-on practice on Microsoft Power platform services including Power automate and power app.
  • Microsoft SharePoint online administration (Intermediate level).
  • Mobile devices support including the mobile device management.
  • Provide hands on support to our specialist team with server, network, and telephony infrastructure.
  • Maintain Asset Management database in ServiceNow with accurate records of IT assets.
  • To be fully compliant to IT Security guidelines, procedures & policies referring to Atlas Copco Way.
  • Manage vendor relationships to ensure timely delivery and quality of service.
  • Communicate ef...
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