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IT Support Specialist - Hybrid (Eastwood, QC)

Company

Neolytix

Location

Quezon City, Philippines

Type

Full-time

IT Support Philippines  Neolytix works with healthcare institutions in the US to provide end-to-end business and technology services to our clients.  We are looking for an extraordinary technical support with passion for helping people utilize technology and educate them to fully utilize the potential for day-to-day applications.  Job Responsibilities  Setup new Users, modify access for existing users and offboard users as required  Manage user accounts, permissions & access rights  Maintain firewalls and security policies  Manage all computers, laptops and equipment including sending and retrieving of the assets  Act as Data Protection Officer in the Philippines  Basic remote troubleshooting of Computer hardware, software, network, Connectivity & 3rd party applications  Creates documentation and self-service tips for troubleshooting – publishes on SharePoint/ Intranet  Logs in all support tickets and provides time...

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