Join our global IT team and make an impact!
We are looking for a motivated and service-oriented IT Support Specialist (First & Second Level) to support our international operations.
In this role, you will ensure smooth IT services for our users, contribute to general IT projects, and be a key point of contact for technical support.ResponsibilitiesProvide IT support (1st & 2nd level) for internal users across local and international locationsSupport business applications, especially in production and logistics environmentsHandle incidents and service requests via ticketing systems, phone, and emailDiagnose and resolve hardware and software issues (on‐site & remote)Install, configure, and maintain IT workplaces, PCs, and meeting roomsCollaborate closely with internal departments and global IT teamsMaintain and improve IT documentation and knowledge baseSupport IT projects and process improvementsManage IT assets and inventoryDeliver user onboarding sessions and trainingsSuppor...