We are seeking a dedicated IT support specialist to work alongside our IT administrator onsite in Fort Myers, FL. Enjoy the vibrant lifestyle of this beautiful city while advancing your career in a supportive work environment.
Responsibilities
- Provide expert technical support to end-users, addressing hardware, software, and network issues efficiently.
- Assist with the installation, configuration, and upkeep of hardware and software systems.
- Support the management and monitoring of network infrastructure, including routers, switches, and firewalls.
- Conduct routine system updates and upgrades to maintain optimal performance and security.
- Maintain comprehensive documentation of IT processes, procedures, and configurations.
- Collaborate with the IT administrator to identify areas for improvement and implement effective solutions.
- Offer training and support to users on various IT-re...