**Job Title:** IT Support Engineer
**Location:** Reston, VA **(REQUIRED)**
**About This Role:**
This role will provide frontline technical support to employees, ensuring a seamless end-user experience across hardware, software, and workplace technology. You’ll play a key role in employee onboarding and offboarding, workstation lifecycle management, and the delivery of exceptional service, including white‑glove support for executive leadership.
This is an excellent opportunity for a hands-on IT professional who enjoys problem-solving, working directly with users, and contributing to a collaborative, fast-paced environment.
**What** **You’ll** **Do**
+ Serve as the primary local IT support resource for workstation setup, deployment, and distribution
+ Install, configure, upgrade, and troubleshoot workstation operating systems, desktop hardware, and peripheral devices for both on-site and remote users
+ Respond to user sup...