We are looking for a skilled and proactive IT Support Engineer to provide end-to-end technical support for our organization. The ideal candidate will be responsible for maintaining IT systems, supporting users, ensuring smooth network connectivity, managing Microsoft 365 services, and handling backup and recovery operations.
This role requires strong troubleshooting skills, attention to detail, and the ability to resolve technical issues efficiently to minimize downtime.
Key Responsibilities
IT & End-User Support
Provide day-to-day technical support for desktops, laptops, printers, and peripherals
Troubleshoot hardware and software issues on Windows systems
Install, configure, and update operating systems and applications
Resolve performance issues, system errors, and malware-related problems
Networking & Connectivity Support
Troubleshoot LAN/WAN and WiFi connectivity issues
Configure and support VPN access for remote users
Diagnose and resol...