IT Support Engineer (1st Line / Service Desk)

Travis Talent are recruiting on behalf of a Sheffield-based client for an IT Support Engineer to join their growing team. This is an excellent opportunity for someone with early experience in IT support who is looking to develop their career in a modern, hybrid IT environment.

Location: Sheffield
Salary: £25,000 - £30,000
Type: Full-time, Permanent

The Role

You will provide first-line technical support across end-user devices and core IT systems, ensuring smooth day-to-day operations. The role will involve troubleshooting, supporting users, and assisting with infrastructure in a hybrid (on-premise and cloud) environment.

Key Responsibilities

* Provide first-line support for desktops, laptops, mobile devices, and peripherals

* Troubleshoot hardware, software, and basic network issues

* Support Windows/macOS and common business applications

* Assist with user account...