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IT Support Engineer at Amazon

Company

Amazon Development Centre Canada ULC - K03

Location

vancouver, Canada

Type

Full-time

Join Amazon’s IT Services team as an IT Support Engineer, where you'll tackle technical challenges and provide essential support to corporate employees. Help maintain seamless operations and connectivity in a dynamic work environment.
This entry-level position is ideal for innovative problem-solvers with a passion for technology. As an IT Support Engineer, you will deliver high-quality support for Windows, Mac, and Linux systems and manage network services. You'll ensure productivity remains uninterrupted by resolving on-site technical issues and supporting various IT solutions.
Key Responsibilities:
• Diagnose and resolve hardware and software issues
• Deliver on-site support and manage incidents
• Assist in triaging network outages to minimize downtime
• Execute change management in a high-availability setting
• Manage and oversee IT asset inventories
Requirements:
• High school diploma or equivalent
• 2+ years of experience in corporate IT support
• ...

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