The ideal candidate will be responsible for providing technical support and assistance to end users, ensuring smooth operation of IT systems and resolving hardware, software, and network issues in a timely manner. This position offers an excellent opportunity to develop technical expertise and gain hands‑on experience in IT support, troubleshooting, and system maintenance.

Responsibilities

• Provide timely technical assistance to end users via phone, email, or in person.
• Diagnose and resolve hardware, software, and network issues efficiently.
• Install, configure, and maintain operating systems, software applications, and productivity tools.
• Assist users with account setup, access permissions, and password management.
• Set up and maintain desktops, laptops, printers, and other peripherals.
• Coordinate hardware repairs or replacements with vendors as needed.
• Support users with internet, VPN, and remote a...