DUTIES AND RESPONSIBILITIES

• Provide technical support to end-users, addressing hardware, software, and network-related issues.
• Administer and maintain servers, databases, and applications to ensure their availability, security, and performance.
• Monitor and maintain the company’s local area network (LAN) and internet connectivity.
• Install, configure, and maintain computer hardware, peripherals, and software applications.
• Implement cybersecurity measures to safeguard data, systems, and networks.
• Assist in the management of user access controls and data security protocols.
• Manage data backup procedures and test disaster recovery plans. Ensure data integrity and availability in case of system failures.
• Maintain accurate documentation of IT assets, configurations, and procedures.
• Create user guides and documentation for common technical issues.
• Conduct regular security audits and ...