Job Summary

Under the supervision of the IT Infra Unit Head, the IT Specialist is responsible for the day-to-day administration, support and delivery of maximum uptime and performance of all hardware and business applications.

Duties And Responsibilities

• Manage all procedures related to the identification, prioritization, and resolution of end user problems, issues, and requests.
• Ensure the continuous operation of the systems supported by the Data Center.
• Review batch reports and MIS to ensure full cycle and completeness of the End of the Day (EOD) Batch.
• supervise and assist in helpdesk functions.
• Design, implement and maintain disaster recovery processes and continuity of business (COB) procedures for re-establishing servers, databases, operating systems and business applications in the event of a disruption, both minor and catastrophic.
• Ensure complete cycles of back-up as designed for recovery and futu...