IT Specialist I Grade 15 Salary: $44,179.20 ($21.24 hr) - $47,860.80 ($23.01 hr)

Will Davis- MIS Director

The purpose of this classification is to provide technical support to all county offices relating to personal computers including software, hardware, networking, Internet, program development, and training.

ESSENTIAL FUNCTIONS

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.


+ Assembles, installs, and configures personal computers, peripherals, and software.



+ Uses expertise in customer service and technical knowledge to resolve issues surrounding the installation, usage, and training of software and hardware products.



+ Perform level one Helpdesk support ticketing entry ...