IT Service Desk / Open for IT Fresh Grad / BGC, Taguig

Strategic Networks, Inc.

Hybrid - Taguig Fresh Graduate/Student Diploma Full-time

Job Description

Insurance Health & Wellness

Work-Life Balance

Work from Home

Responsibilities

• Primarily work in a call-center type of work environment.
• Provide technical support over the phone, email, onsite and/or remote on hardware and software issues.
• Ability to work flexible hour/s or flexible shift.
• Determine requirements and/or root cause of technical issues by working with end-user.
• Answer inquiries by clarifying issues; researching, and providing information.
• Resolve problems by clarifying issues; researching and exploring answers.
• Fulfill requests by clarifying desired information; researching, locating and providing information.
• Maintain client database by entering information.
• ...