BKF is a multi-service infrastructure consulting firm providing civil engineering, construction management, environmental, planning, and surveying services across California, the Pacific Northwest, and beyond. With offices throughout California and the Portland area, BKF has served transportation, water resources, land development, government, and federal clients for over 110 years.

At BKF, you’ll find a unique opportunity to grow your career with intention. Our culture values professional autonomy, innovation, and meaningful collaboration across offices. We are proud to be recognized with the Great Place to Work certification for the second year in a row.

The Service Desk Lead provides hands-on leadership for day-to-day IT support operations, ensuring consistent, high-quality service across approximately 20 offices in California and the Pacific Northwest. This role coordinates service desk activities such as ticket management, escalations, and technician oversi...