Salary Range $21.00 - $25.00 Hourly
Position Type Full Time
Travel Percentage None
Category Information Technology

Description

Position Summary:



The IT Service Delivery Specialist is responsible for supporting the efficient delivery of IT services with a primary emphasis on IT purchasing, order coordination, and end user support. This role manages procurement of IT hardware, software, and telecommunications related items; provides frontline support for service requests and incidents; and maintains accurate service, inventory, and asset records.

The IT Service Delivery Specialist contributes to operational reporting and data quality by ensuring accurate ticket documentation and maintaining IT Service Delivery databases and SharePoint lists. This role works closely with IT teams, vendors, and business stakeholders to ensure timely fulfillment of requests and a positive end user experience

Essential Job Functions