IT Service Management – Change Manager

Your Moneris Career – The Opportunity

Moneris supports millions of secure, high‑availability transactions every day. Disciplined, effective change is critical to protecting that trust.

As the ITSM Change Manager, you will be the formal owner of the Change Management process, accountable for governance, execution, and continuous maturity improvement. You will partner closely with ITSM leadership and delivery teams to evolve Change Management practices, strengthen risk control, and enable modern delivery approaches across regulated, high‑availability environments.

This role offers enterprise‑wide visibility and impact, working across infrastructure, operations, and delivery teams to improve change quality, reduce risk, and increase adoption of structured, scalable change practices. You will directly influence process maturity, drive measurable improvements in key KPIs, and ensure Change Management enables both sta...