Primary Skills: Release Management (Expert), Incident Management (Expert), Stakeholder Communication (Advanced), ITIL (Intermediate), Jira-Confluence (Advanced)

Contract Type: W2 Only 

Duration: 12+ Months 

Location: Dallas, TX

Pay Range: $45 - $50 per hour on W2



Job Summary:

As the IT Release & Major Incident Manager, you will be at the forefront of ensuring seamless IT releases and effective major incident management, minimizing disruption to business operations. You will collaborate with cross-functional teams and senior stakeholders to ensure alignment, communication, and continuous improvement throughout the release and incident management processes. This role requires availability for after-hours and weekend support for major incident resolution.



Key Responsibilities:

• Coordinate and execute IT release planning and execution, ensuring stakeholder sign-off...