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IT Program Manager II

Company

Artech LLC

Location

Plano, Texas, United States

Type

Full-time

 

Introduction

Join a dynamic team focused on establishing and operating an Enterprise Demand Management governance model, ensuring consistent intake, decision-making, and transparency across assigned portfolios.



Required Skills & Qualifications


  • 7 years of experience in technology demand management, portfolio governance, or enterprise intake process design (PPM/ITIL-aligned)

  • Demonstrated experience establishing and operating tollgate governance models with clear decision rights and RACI

  • Proven ability to drive cross-functional alignment across Business, Finance/FinOps, Architecture, Engineering, and Ops; skilled in executive-level communication

  • Strong working knowledge of KPI-driven process management and continuous improvement (Lean/Six Sigma preferred)

  • Experience managing process controls: policy, standards, documentation, audit evidence, escalation paths, and exception handling

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