Lead CRM system initiatives and shape IT Product Management at Raymond James. Manage technical teams to enhance client-focused technology solutions and drive strategic efforts.
As the Manager of IT Product Management Services, you'll oversee essential CRM functionalities while guiding a team of application support associates. Your expertise in financial services will be vital in analyzing business requirements and adapting to industry trends. Collaboration is key in ensuring effective problem-solving and user advocacy within the organization.
Key Responsibilities:
• Directly oversee CRM systems and application support teams
• Align objectives with technical and business units effectively
• Analyze complex business processes to implement solutions
• Maintain strong relationships with vendors and stakeholders
• Prepare impactful presentations for project stakeholders
Requirements:
• Business degree or equivalent professional experience
• Minimum 10 years in ...