ABOUT SEGA

SEGA is one of the leading interactive entertainment companies in the world, with our European HQ based in West London and development studios across the UK and Bulgaria.

Working Model

On-site (5 days per week)

Location

566 Chiswick High Rd, Building 12, London W4 5AN, GB

IT Helpdesk & Security Engineer

Based at our London HQ, you will be the first line of technical assistance and defense against security threats. You will provide exceptional support and collaborate with the Cyber Security team to triage and investigate incidents on endpoints.

Key Responsibilities

• Monitor and respond to incoming incidents and service requests quickly.
• Deliver technical support across multiple channels including email, Microsoft Teams, the service desk platform and in‑person interactions.
• Assist with onboarding and offboarding processes for user accounts and hardware deplo...