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IT Desktop Support Engineer

Company

Axiom Technologies

Location

Bangkok, Thailand

Type

Full Time

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website at for more information about what we do.

We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

Key Responsibilities:

  • Provide first- and second-level support for desktops, laptops, printers, and mobile devices.
  • Respond to service requests and incidents via the ticketing system, phone, or in person.
  • Install, upgrade, and maintain operating systems (Windows/macOS/Linux) and software applications.
  • Troubleshoot hardware, software, and peripheral issues (monitors, keyboards, docking stations, etc.).
  • Set up and configure new employee workstations...
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