Make an impactful difference as an IT Coordinator within MNP's Technology Support Services. Support smooth IT operations by training and assisting team members across Canada.
This role demands strong IT skills and customer service experience, focusing on deskside support and application management. You will troubleshoot and configure various devices while ensuring proper standards are met. Effective communication and flexibility are key components for success in this position.
Key Responsibilities:
• Provide deskside support for local and remote team members
• Support deployment of critical applications and devices
• Maintain hardware and software standards and protocols
• Educate staff through training sessions in diverse formats
• Work with technology ticketing systems like ServiceNow
Requirements:
• Relevant IT support experience is a considerable asset
• Quick learner with strong technological aptitude
• Familiarity with networking and print device ...