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IT Analyst (Change Management)

Company

Hong Kong Air Cargo Terminals Limited

Location

Hong Kong, Hong Kong

Type

Full-time

Hong Kong Air Cargo Terminals Limited (Hactl) is one of the world’s leading air cargo terminals. We operate SuperTerminal 1, a world class facility to provide excellent and highly efficient services to our airline customers and freight forwarding agents. The robust growth in the air cargo and logistics industry creates exciting job opportunities to professionals who share our vision and have a drive to succeed.

Duties

  • Maintain quality IT service through smart adoption, enforcement and continuous refinement of ITIL framework and associated processes
  • Lead and execute in areas covering change management, password management, software license management
  • Manage production system privileged accounts and ensure timely password release for resolving incidents
  • Occasional out-of-office hours support on resetting privileged passwords
  • Review change documentation and project deliverables to ensure...

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