We are seeking a hands‑on, solution‑oriented, and AI tech‑savvy IT Administrator to manage and support our day‑to‑day IT operations. This role is critical in ensuring seamless employee experience, maintaining secure infrastructure, and driving key IT initiatives such as SSO/MFA implementation, automation, and AI‑enabled support capabilities. This role is expected to grow over time, with increased exposure to cloud infrastructure, automation, and DevOps practices. The ideal candidate is excited to expand beyond traditional IT administration into infrastructure and reliability engineering.

How you will contribute

IT Operations & End‑User Support

• Manage and maintain employee workstations (laptops, desktops, peripherals)
• Provide day‑to‑day technical support for hardware, software, and access issues
• Leverage AI tools and automation to improve support efficiency and reduce manual workload
• Ensure systems are secure, up‑to‑dat...