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Internship - Customer Care

Company

SGS

Location

Pasir Gudang, Malaysia

Type

Intern

Job Description

  • Interact with customers via inbound telephone calls to provide information and assistance.
  • Assist with processing transactions and reply to inquiries about products and services.
  • Assist in recording customer interactions, details of inquiries, complaint or comments as well as actions taken.
  • Assist the Section Head / Sales team in following up on business prospects.
  • Perform any other responsibilities as assigned by your reporting manager / supervisor.
  • Qualifications

  • Diploma or bachelor’s degree in any course from a recognized university / college.
  • Good personality, independent, and a good team player.
  • Has a positive attitude to learn.
  • Fluent in spoken Mandarin; written proficiency is an added advantage
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