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International Strategy & Operations Manager, Logistics

Company

Whatnot

Location

london, United-Kingdom

Type

Full-time

Responsibilities

  • Own the operating model and cross‑functional partnerships that enable scalable, high‑quality logistics across Whatnot's European markets
  • Lead carrier performance and pricing health in international markets—monitoring key metrics, managing rate structures, and driving accountability with regional carrier partners
  • Build and run operational response to shipping disruptions—owning the playbooks that ensure fast, reliable resolution for buyers and sellers across jurisdictions
  • Drive Whatnot's international carrier strategy and feed the product roadmap—identifying gaps by market and surfacing prioritised opportunities to Product and Engineering
  • Navigate the regulatory and compliance complexity of logistics in Europe, including customs, duties, and VAT requirements
  • Partner with senior leaders across BD, Finance, Product, and Operations to advance a EU logistics with seamless user experiences and competitiv...

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