The Internal Sales Manager is responsible for overseeing the daily administration and coordination of the sales office. The role includes handling customer enquiries, processing sales orders, coordinating production schedules, arranging deliveries, managing customer documentation, and ensuring efficient communication between customers, production, logistics, and dispatch teams. The successful candidate will contribute to smooth operational flow and excellent customer service.

Key Responsibilities

Sales Administration

• Manage the day-to-day operations of the sales office.
• Answer incoming sales calls and respond to customer enquiries professionally.
• Assist walk-in customers with product information and sales support.
• Prepare and issue customer quotations.
• Capture sales orders accurately on the system.
• Process customer invoicing.
• Process RFCs and credit notes for customers.
• Maintain accurate cus...