Intern, Executive Lounge

Company

Marriott International

Location

Singapore, Singapore

Type

Full time

Position Summary
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.
Ensure that the Lounge food and drinks are replenished regularly.
Clear soiled cutleries etc
Set up accurate accounts for each guest according to their requirements.
Enter Marriott Rewards information.
Ensure rates match market codes, document exceptions.
Secure payment prior to issuing room key, verify/adjust billing.
Compile and review daily reports/logs/contingency lists.
Complete cashier and closing reports.
Supply guests with directions and property information.
Accommodate guest requests, contacting appropriate staff if necessary.
Follow up to ensure requests have been met.
Obtain manual authorizations and follow all accounting procedures.
Notify Loss Prevention/Security of any guest reports of theft.
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Intern, Executive Lounge

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